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Text Fraud Alerts

We take your security seriously.  Keeping your account safe and secure is our highest priority.  We are adding Text Fraud Alerts as part of our debit card protection program.
You will now receive text alerts when suspicious activity is detected on your United Community debit card.  If you receive a fraud alert, reply “Yes” or “No” to confirm or deny the activity.  If you reply “No” (the activity is fraudulent), you’ll quickly receive a follow-up text to let you know that a fraud specialist will call you soon to help protect your account.  We’ll also automatically disable your debit card to prevent any additional fraudulent activity. 


If you reply “Yes” (the activity was legitimate), you can continue to use your debit card as normal.  If you don’t reply to the text, or your phone number is not a mobile number, we’ll attempt to reach you via automated voice all.

 

Text message alerts will come from 32768.

Automated phone calls will come from 844-544-3265.

 

Make sure to save these numbers to your contacts so you don’t miss any alerts.  This added protection to your debit card is automatic and text message alerts are free.  If you have any questions or ever see a suspicious transaction on your debit card, please contact us.

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